Thanks for posting such a great information on India railways, but I think the main issue with IRCTC is the REFUND. The refund policy is very bad, it may take more then 3-4 months even after many followups via emails and even send a written complaint to the GM of Indian Railways as directed by the admin of www.consumercourt.in .. This is the only drawback, our Govt. should take some action and improve the refund policy so that customer do not face at least refund problem.
Hello,
ReplyDeleteThanks for posting such a great information on India railways, but I think the main issue with IRCTC is the REFUND.
The refund policy is very bad, it may take more then 3-4 months even after many followups via emails and even send a written complaint to the GM of Indian Railways as directed by the admin of www.consumercourt.in .. This is the only drawback, our Govt. should take some action and improve the refund policy so that customer do not face at least refund problem.